AH

Analytics

Resident Satisfaction 2026 · 1,842 responses · Weighted to ward
Q1 · Single choice

Overall satisfaction with the council

n = 1,842 · weighted to ward
+6pts vs 2025
Very satisfied
18%
Fairly satisfied
41%
Neither
19%
Fairly dissatisfied
14%
Very dissatisfied
8%
Q2 · Single choice

Trust in local decision making

n = 1,842
Stable vs 2025
Strongly agree
11%
Agree
34%
Neither
28%
Disagree
18%
Strongly disagree
9%
Q5 · Open text · 412 responses

If you could change one thing about your neighbourhood, what would it be?

Themes generated from open responses
AI-generated themes
More frequent rubbish collection 124
Better street lighting 86
Action on anti-social behaviour 71
More green space 64
Calmer traffic 47
Improve high street 33
AI findings

Headline. Overall satisfaction is up +6pts vs 2025, but with a widening generational gap.

Satisfaction with waste collection is 14pts higher among respondents under 35 than over 65. The drop is most pronounced in Highgate ward (-22pts). Consider a targeted follow-up with older residents in that area before publishing.

Every statement links back to the underlying data. No hallucinations.

Confidence
±2.3% at 95% CI
Based on weighted sample of 1,842 against ward population.

Segmentation

Age 65+
Lower satisfaction (-9pts)
Disabled residents
Lower trust (-12pts)
Owner-occupiers
Higher value-for-money (+8pts)
Private renters
Higher dissatisfaction with housing (+14pts)